Fee Structure

Schedule of Fees and Charges – 2024

Maximum Asset Education Institute of Australia Pty Ltd (MAEI) is a Registered Training Organisation (RTO Code: RTO45772 ) and operates in accordance with applicable legislation and the Standards for Registered Training Organisations 2015. MAEI charge fees for services provided to students undertaking a course of study. These fees are for items such as course materials, administrative support, student services and training and assessment services.

When and how do I pay?

Fees are payable when you receive your confirmation of enrolment and invoice for the enrolment fee. Fees must be paid within 5 days of receiving notification from MAEI and in accordance with your fee arrangement. We may cancel an enrolment or discontinue training if fees are not paid as required. Payment methods include direct deposit, cheque or credit card.

Can I get a refund?

Yes – If you give notice to cancel your enrolment 72 hours or more prior to the commencement of a program, you will be entitled to a full (100%) refund of fees paid.

If you give notice to cancel your enrolment 72 hours or less prior to the commencement of a program you will be entitled to a 75% refund of fees paid. The amount retained (25%) by MAEI is required to cover the costs of staff and resources which will have already been committed based on your initial intention to undertake the training.

If you give notice to cancel your enrolment after a training program has commenced, you will not be entitled to a refund of fees. Discretion may be exercised by the Chief Executive Officer if there is extenuating or significant personal circumstance that led to your withdrawal.

Our guarantee to you

If for any reason MAEI is unable to fulfil its service agreement with a student, MAEI must refund the student’s proportion of fees paid for services not yet delivered.

How do I get a refund?

To obtain a refund you are required to give written notice to cancel your enrolment and complete a Refund Request Form. Written notice may be in the form of an email or letter. Where refunds are approved, the refund payment will be paid via electronic funds transfer using the authorised bank account nominated by you. This payment will be made within 14 days from the time you gave written notice to cancel your enrolment.

Are my fees protected in case I need a refund?

Yes – MAEI has a responsibility to protect the fees paid by students. To meet this need, MAEI will only accept an initial payment of no more than $1,500 from each student prior to the commencement of their course. This fee protection arrangement complies with national standards designed to limit the amount paid by a student’s in advance of services being delivered.

Am I protected under Australian Consumer Law?

Yes, as a student undertaking a vocational education and training course, you are protected under Australian Consumer Law and also under State and Territory consumer protection laws. These protections include areas such as unfair contract terms, the consumer guarantees and sales practices. You can find out more information about your rights as a consumer from the Australian Consumer Law website which includes a range of helpful guides relating to specific areas of protection. This includes consumers have a cooling-off period of 10 business days, during which they can cancel the contract without payment or penalty.

Please visit the following site for more information: Australian Consumer Law

Do I pay GST in my tuition fees?

No – Training tuition fees are GST exempt under section 38-85 GSTR 2003/1 Goods and Services Tax, tax ruling. The ruling explains the supply of a course for ‘professional or trade course’ is a GST-free education course. GST does apply on the payment of some miscellaneous charges.

Changes to terms and conditions

MAEI reserves the right to amend the conditions of the student’s enrolment at any time.  If amendments are made that effect the student’s enrolment the student will be informed 7 days prior to changes taking effect.

Responsibility for training quality

MAEI is responsible under the National Vocational Education and Training Regulator Act 2011 for the quality and compliance of the training and assessment being delivered in this course and for the issuance of all AQF certificates. Please refer to the Student Handbook for further information on all student rights and obligations.

CHC33021-Certificate III in Individual Support

COURSE FEES

• $3,850 total tuition fee.
• All learning materials included, no additional costs.
• Payment plan and installment options are available. Enquire about this option when you contact us if applicable.
• Payments can be made via Credit Card on-line via the website or as a Direct Bank Deposit. All major Credit Cards accepted.

CHC43015-Certificate IV in ageing support

COURSE FEES

• $4,500 non-refundable deposit to secure course place.
• All learning materials included, no additional costs.
• Payment plan and installment options are available. Enquire about this option when you contact us if applicable.
• Payments can be made via Credit Card on-line via the website or as a Direct Bank Deposit. All major Credit Cards accepted.

CHC43115-Certificate IV in Disability

COURSE FEES

• $4,050 total tuition fee.
• All learning materials included, no additional costs.
• Payment plan and installment options are available. Enquire about this option when you contact us if applicable.
• Payments can be made via Credit Card on-line via the website or as a Direct Bank Deposit. All major Credit Cards accepted.

Notes.

• All training tuition fees are exempt from the payment of GST. No GST included.
• RPL fees are identified above for completing an individual unit of competency.
• The fee structure described above is designed to limit the amount paid by students upfront and is structured to collect fees as the course progresses.
• All fees must be paid in full before students can be issued with any AQF Certificate relating to their achievements.
• Student should refer to the course brochure to identify the cluster outline within each course.

Note: Students will be offered three (3) assessment opportunities during a normal training program for each assessment event. The re-assessment fee will only apply if the student chooses to persist in order to demonstrate competence and complete the qualification. The re-assessment service includes individual re-training to prepare the student for the re-assessment.